FAQS

Each dog is different, whilst we are not trainers All Paws act as an extension of you and your dog's routine. So this means we make the effort to get to know your pet, we do this in 3 ways: ​ 1. New Client Forms We ask every client to fill out an extensive form, detailing everything we need to know about your pet. This information is shared with your dedicated walker/sitter and discussed during your meet and greet appointment. ​ 2. Meet & Greets We arrange a meet-and-greet between our dedicated team member and your family with your pet ahead of the service starting, free of charge! At these meetings you have the opportunity to discuss all details about your pet and requirements, go through your new client form details and any things to note such as; behaviour traits, things your dog may be nervous around, recall, on/off lead walks, diet and medication, house rules and location of items for pets. ​ 3. Dedicated Walker/Sitter We dedicate a member of the team to your pet, so your pet is comforted by the company of someone they are familiar with, if for any reason it is not possible for your dedicated team member to attend, you will be notified ahead of time with details of cover, to see if you are happy with these arrangements. This would possibly be in the event of staff sickness or holiday. So you always have piece of mind knowing who is with your pet. ​ These steps ensure we know as much as we can about your pet so we can advise of the best service to suit them. Including, nervous, reactive, in-tact dogs if suitable. ​ For example; ​ For reactive and nervous dogs we can offer 1-2-1 walks with their dedicated walker. This is a walk with no other dogs, and can be arranged to take place in a private enclosed field that we work with locally, all we ask is the hire fee for the field to be covered. (Currently unavailable due to service being fully booked) ​ We also take on in-tact/entire male and female dogs, in both group walks and 1-2-1 if and when suitable. Of course placement of these dogs in the correct groups is very important and is assessed on a case by case basis.